Feb 032018

Description:The Technical Support Group (TSG) is an integral part of our client’s service and support offering to customers. This team, based out of our EMEA region headquarters in Amsterdam, provides native language first-line technical support to the customer service department and customers. In addition, TSG members focus on special belt solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.
Approve new and critical applications
Support Customer Service Account Representatives with belt recommendations
Assist in the approval and handling special belts
Solve customer problems via telephone
Assist in the training and coaching of Customer
Service Account Representatives
Provide support with CAD drawings


Secondary / Higher Technical School level education, or equivalent, in Mechanical Engineering
Minimum of 3 years experience related to material handling, conveyor systems, or in technical Customer Support
Understand the basics of 2D and 3D CAD
Able to analyse and solve technical problems over the phone
Strong problem solving and communication skills
Service minded; self-managed mentality with a sense of ownership
Native/Business fluent German speaker, with good communication skills in English
Additional language skills are advantageous.

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
Apply now

Match criteria: Agriculture, Architecture & planning, Arts and Crafts, Automotive, Aviation & Aerospace, Banking, Biotechnology & Pharmaceutical, Broadcast Media, Building Materials, Business Supplies and Equipment, Capital Markets, Chemicals, Civic & Social Organization, Civil Engineering, Computer & Network Security, Computer Games, Computer Hardware, Computer Networking, Computer Software, Construction, Consulting, Consumer Electronics, Consumer Goods, Consumer Services, Cosmetics, Dairy, Defense & Space, Design, E-Learning, Education, Electrical/Electronic Manufacturing, Entertainment, Environmental services, Event Services, Facilities Services, Farming, Fashion, Finance, Fine Art, Fishery, Food Production, Food, Beverage & Dairy, Fund Raising, Furniture, Gambling & Casino, Gas, Oil & Energy, Glass, Ceramic & Concrete, Goverment Administration, Goverment Relations, Health, Welness & Fitness, Higher Education, Hospital & Health Care, Hospitality, Housing agent, ICT, Immigration, Import & Export, Individual & Family Services, Industrial Automation, Information Services, Insurance, Internal Affairs, International Trade and Development, Internet, Investment Management, Journalism, Judiciary, Law Enforcement, Law Practice, Legal, Legislative Office, Leisure, Travel & Tourism, Libraries, Logistices and Supply Chain, Machinery, Maritiem, Market Research, Marketing and Advertising, Mechanical or Industrial Engineering, Media & Advertising, Media Production, Medical Devices, Medical Practice, Metal, Mining, Motion Pictures and Films, Moving, Museums and Institutions, Music, Nanotechnology, Newspapers, Non profit, On/ Offshore, Online Media, Outsourcing/Offshoring, Packing and Containers, Paper & Forest Products, Performing Arts, Philanthropy, Photography, Plastics, Political Organization, Primary/Secondary Education, Printing, Production, Program Development, Public, Public Policy, Public Relations and Communications, Public Safety, Publishing, Railroad Manufacture, Ranching, Real estate, Recreational Facilities Services, Recruitment & HR, Relegious Institutions, Relocations, Renewables & Environment, Research, Restaurants, Retail, Science, Segurity and Investigations, Semiconductors, Shipbuilding, Sporting Goods, Sports, Supermarkets, Tax, Technical, Telecom, Textiles, Think Tanks, Tobacco, Trade, Training & Coaching, Translation and Localization, Transportation/Trucking/Railroad, Utilities, Veterinary, Warehousing, Wholesale, Wine and Spirits, Wireless, Writing and Editing, Customer Support/ Client Care, Engineering, Job, 2000 – 2300 Euro, 2700 – 3200 Euro, 2300 – 2700 Euro, Commercieel, Automatisering/IT, Administratief, Communicatie/pr, Gedrag en maatschappij, Gezondheidszorg, Grafisch, Horeca/toerisme, Marketing, Onderwijs, P&O, Rechten/juridisch, Secretarieel, Taal en cultuur, Technisch, Overig, Natural sciences, Humanities, Formal Sciences, Visual arts, Engineering, Environmental studies, Architecture & design, Logistics & transportation, Finance & Accounting, Bachelor, Master, 1 year, 2-5 years, 5-7 years, Company hire, Prov. North Holland, German

Company name: Undutchables Recruitment Agency BV

click here for more details and apply to position

Tipical Questions
“Why are you leaving your current job?” Hiring managers want to know your motivation for wanting to leave your current job. Are you an opportunist just looking for more money or are you looking for a job that you hope will turn into a career? If you’re leaving because you don’t like your boss, don’t talk negatively about your boss–just say you have different work philosophies, Teach says. If the work was boring to you, just mention that you’re looking for a more challenging position. “Discuss the positives that came out of your most recent job and focus on why you think this new position is ideal for you and why you’ll be a great fit for their company.” If you’ve already left your previous job (or you were fired), Sutton Fell suggests the following: If you got fired: Do not trash your last boss or company. Tell them that you were unfortunately let go, that you understand their reasoning and you’ve recognized areas that you need to improve in, and then tell them how you will be a better employee because of it. If you got laid off: Again, do not trash your last boss or company. Tell them that you were let go, and that you understand the circumstances behind their decision; that you are committed to your future and not dwelling on the past; and that you are ready to apply everything that you learned in your last role to a new company. If you quit: Do not go into details about your unhappiness or dissatisfaction. Instead, tell them that while you valued the experience and education that you received, you felt that the time had come to seek out a new opportunity, to expand your skills and knowledge, and to find a company with which you could grow.
Questions to ask
Do you offer continuing education and professional training? This is a great positioning question, showing that you are interested in expanding your knowledge and ultimately growing with the employer.