Responsibilities:- Frequent customer contact, by phone and email, to process and follow up orders, answering enquiries, informing and advising about products, prices, delivery times, alternatives, etc.
– Making quotes and following up
– Support the Outside Sales Representatives, which who are often on the road
– Stay up to date with the developments in the assortment (fabrics, wallpapers, carpets, blinds, etc.)
– If necessary, assisting customers in the showroom of Zoetermeer- Maintaining almost daily contact by phone and email with the Headquarters in Germany, to quickly answer questions, requests and solve problems in a customer-oriented way.
– Periodically report to the Inside Sales Manager
– Participate in relevant work meetings and team meetings
– Detect defects and weaknesses arising from the function and take constructive action
– Preferably experience (or at least affinity) within the textile industry.
– An MBO level and some work experience in a commercial setting
– An independent, customer-oriented and energetic approach
– Strong teamwork spirit with your colleagues of the Inside Sales, Outside Sales and Headquartered in Germany
– Excellent communication skills, both spoken and written- You have an excellent command, both written and spoken, of Dutch and French. A good command of German is a big advantage
– You are able to work efficiently under pressure and in hectic situations
– You are accurate/efficient and able to prioritize/take action
– You have a positive attitude and love of hard work
Our client is worldwide distributor and market leader in luxury fabrics, wallpaper and carpets for the top segment of the interior design and furniture industry. The collections are updated twice a year, based on the latest trends and innovations. The Benelux branch has its HQ in Zoetermeer.
Match criteria: Furniture, Creative & Design, Procurement & Sales, Job, Customer Service, Inbound sales, Sales representative, 2300 – 2700 Euro, Overig, Bachelor, 2-5 years, Company hire, Prov. South Holland, French, Dutch, Administrator
Company name: Undutchables Recruitment Agency BV