Dec 152017

Our client is looking for a Application Engineer Control within the Utrecht region.
The position will be troubleshooting and assisting installation and operation of PC applications created by the company, with international customers over the phone. The applications configure our clients products either through a serial (RS232) or network (TCP/IP) interfaces to control the company’s or 3rd party A/V equipment like switchers, projectors, displays, dvd’s etc.You’ll be assisting customers through the installation process and working with the software, troubleshoot any possible anomalies both with the software itself as with the communication and operation of the hardware systems.These applications configure the hardware products either through a serial (RS232), or network (TCP/IP) interfaces, to control the A/V equipment like switchers, projectors, displays, dvd’s etc. You will closely communicate with Senior Software Engineers to report and discuss the problems you encounter in the field.

• In depth knowledge of the Microsoft Windows OS (registry, dlls, accounts, etc)• Good knowledge in the practical networking area (TCP/IP, Ethernet, IP Addresses subnet masks, routers, NAT, gateways)
• Good English language skills verbal and written
• Education on College level on Electronics or ICT
• Basic knowledge of HTML, javascript and XML
• Basic knowledge of communication protocols like Rs232/Rs422/Infrared
• Knowledge of A/V system integration is preferred.

Personal skills:You can explain technical issues and procedures over the phone in terms understandable for everyone. You can methodically troubleshoot a complex system.

An international company dealing in Electronical devices

Match criteria: ICT, Information Technology (ICT), Job, ICT, To be determined, Automatisering/IT, Bachelor, 2-5 years, Recruitment Agencies, Prov. Utrecht, English, Coordinator

Company name: Undutchables Recruitment Agency BV

click here for more details and apply to position

Tipical Questions
“What are your strengths and weaknesses?” It’s easy to talk about your strengths; you’re detail oriented, hard working, a team player, etc.–but it’s also easy to get tripped up when discussing your weaknesses, Teach says. Never talk about a real weakness unless it’s something you’ve defeated. “Many hiring managers are hip to the overused responses, such as, ‘Well, my biggest weakness is that I work too hard so I need try to take it easy once in a while.’ The best answer is to discuss a weakness that you’ve turned around, such as, you used to come in late to work a lot but after your supervisor explained why it was necessary for you to come in on time, you were never late again.”
Questions to ask
Do you offer continuing education and professional training? This is a great positioning question, showing that you are interested in expanding your knowledge and ultimately growing with the employer.