Dec 132017

Description:You will be part of the Technical Support team which is an integral part of our client’s service and support offering to customers. This team, based in our office in Amsterdam, provides native language first-line technical support to the customer service department and customers.
In addition, you will focus on special belt solutions for unique customer needs and give advice on what product solutions will meet customer requirements best.

Tour Responsibilities are:
Approve new and critical applications
Support Customer Service Account Representatives with belt recommendations
Assist in the approval and handling special belts
Solve customer problems via telephone
Assist in the training and coaching of Customers
Service Account Representatives
Provide support with CAD drawings


Secondary / Higher Technical School level education, or equivalent, in Mechanical Engineering
Minimum of 3 years experience related to material handling, automatic belting systems or in technical Customer Support
Understand the basics of 2D and 3D CAD
Able to analyse and solve technical problems over the phone
Strong problem solving and communication skills
Service minded; self-managed mentality with a sense of ownership
Native/Business fluent German speaker, with good communication skills in English
Additional language skills are advantageous.

Selection procedure

If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.
IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.
Apply now

Match criteria: Agriculture, Architecture & planning, Arts and Crafts, Automotive, Aviation & Aerospace, Banking, Biotechnology & Pharmaceutical, Broadcast Media, Building Materials, Business Supplies and Equipment, Capital Markets, Chemicals, Civic & Social Organization, Civil Engineering, Computer & Network Security, Computer Games, Computer Hardware, Computer Networking, Computer Software, Construction, Consulting, Consumer Electronics, Consumer Goods, Consumer Services, Cosmetics, Dairy, Defense & Space, Design, E-Learning, Education, Electrical/Electronic Manufacturing, Entertainment, Environmental services, Event Services, Facilities Services, Farming, Fashion, Finance, Fine Art, Fishery, Food Production, Food, Beverage & Dairy, Fund Raising, Furniture, Gambling & Casino, Gas, Oil & Energy, Glass, Ceramic & Concrete, Goverment Administration, Goverment Relations, Health, Welness & Fitness, Higher Education, Hospital & Health Care, Hospitality, Housing agent, ICT, Immigration, Import & Export, Individual & Family Services, Industrial Automation, Information Services, Insurance, Internal Affairs, International Trade and Development, Internet, Investment Management, Journalism, Judiciary, Law Enforcement, Law Practice, Legal, Legislative Office, Leisure, Travel & Tourism, Libraries, Logistices and Supply Chain, Machinery, Maritiem, Market Research, Marketing and Advertising, Mechanical or Industrial Engineering, Media & Advertising, Media Production, Medical Devices, Medical Practice, Metal, Mining, Motion Pictures and Films, Moving, Museums and Institutions, Music, Nanotechnology, Newspapers, Non profit, On/ Offshore, Online Media, Outsourcing/Offshoring, Packing and Containers, Paper & Forest Products, Performing Arts, Philanthropy, Photography, Plastics, Political Organization, Primary/Secondary Education, Printing, Production, Program Development, Public, Public Policy, Public Relations and Communications, Public Safety, Publishing, Railroad Manufacture, Ranching, Real estate, Recreational Facilities Services, Recruitment & HR, Relegious Institutions, Relocations, Renewables & Environment, Research, Restaurants, Retail, Customer Support/ Client Care, Engineering, Job, 2700 – 3200 Euro, 2300 – 2700 Euro, 3200 – 4000 Euro, Engineering, Bachelor, Master, PhD, MBA, Master class, Course & Training, Other, Starter, 1 year, 2-5 years, 5-7 years, 10 years, Company hire, Prov. North Holland, English, Trainee, Administrator, Coordinator, Consultant, Non, Assistant or Support, Advisor, Analyst

Company name: Undutchables Recruitment Agency BV

click here for more details and apply to position

Tipical Questions
Have You Ever Had A Supervisor Challenge A Decision? Interviewers are looking for an answer that shows humility--??and the ability to take direction. The anecdote should be telling, but it'??s the lesson learned, not the situation, that could land you the job.
Questions to ask
Can you tell me about the team I’ll be working with? Notice how the question is phrased; it assumes you will get the job. This question also tells you about the people you will interact with on a daily basis, so listen to the answer closely.